Cookies

 

To make this site simpler, we sometimes place small data files on your computer. These are known as cookies. Most big websites do this too.

They improve things by:

  • remembering information you’ve given (member login details) so you don’t need to keep entering it
  • measuring how you use the website so we can make sure it meets your needs

Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.

To learn more about cookies and how to manage them, visit AboutCookies.org. Or please read on to find out more about how and where we use cookies.

How we use cookies

The Ombudsman Association website uses cookies in two places – we’ve listed each of them below with more details about why we use them and how long they will last.

Measuring website usage (Google Analytics)

We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.

The following cookies are set by Google Analytics:

Name Typical Content Expires
_utma randomly generated number 2 years
_utmb randomly generated number 30 minutes
_utmc randomly generated number when you close your browser
_utmx randomly generated number 2 years
_utmxx randomly generated number 2 years
_utmz randomly generated number and information on how the site was reached (e.g. direct or via a link, organic search or paid search) 6 months

Member login

We use a special kind of cookie called a PHP session when a member logs in. It does not store any personal information.

The following cookie is stored:

Name Typical Content Expires
PHPSESSID randomly generated alphanumeric when you close your browser
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