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The Consumer Council

Our principal statutory duty is to promote and safeguard the interests of consumers in Northern Ireland. We have specific statutory duties in relation to energy, postal services, transport, and water and sewerage. These include considering consumer complaints and enquiries, carrying out research and educating and informing consumers.

Jurisdiction: Northern Ireland
Category: Consumers
Membership Type: Complaint Handler Member

For contact details visit the website.


The Dispute Service Ltd

The Dispute Service Ltd, established in 2003, is a not-for-profit company which operates the Tenancy Deposit Scheme (TDS), a government-approved provider of Insured and free Custodial tenancy deposit protection. Currently protecting over 1.3 million deposits across England and Wales, TDS offers a free alternative dispute resolution service to help any disputes that may arise between landlords, agents and tenants, via a professional and impartial adjudicator. All TDS adjudicators are members of the Chartered Institute of Arbitrators. TDS provides key services to SafeDeposits Scotland and is the parent company of TDS Northern Ireland (TDSNI). TDS have obtained a number of awards including the governments Customer Service Excellence Accreditation and the BSI ISO Customer Satisfaction Management award, while TDSNI won the Best in Sector category in the ESTAS 2018 Awards.

Jurisdiction: UK
Category: Lettings & Tenancy
Membership Type: Complaint Handler Member

For contact details visit the website.


The Motor Ombudsman

Jurisdiction: UK
Category: Consumers
Membership Type: Ombudsman Member

For contact details visit the website.


The Pensions Ombudsman

Considers complaints of maladministration by, and disputes of fact or law with, trustees, managers, employers and administrators in relation to pension schemes. Schemes can be "occupational" (i.e. established by an employer), or "personal" (set up by an individual for themselves), and his jurisdiction includes "stakeholder" pensions. In some circumstances he can investigate complaints made by trustees, managers or employers against similar bodies. Complainants should first seek the help of The Pensions Advisory Service (TPAS)- tel. 0300 123 1047.

Jurisdiction: UK
Category: Pensions
Membership Type: Ombudsman Member

For contact details visit the website.


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Browse the A-Z list of members (by name):
A  B  C  D  E  F  G  H  I  J  K  L  M  N  O  P  Q  R  S  T  U  V  W  X  Y  Z

The Consumer Council

Our principal statutory duty is to promote and safeguard the interests of consumers in Northern Ireland. We have specific statutory duties in relation to energy, postal services, transport, and water and sewerage. These include considering consumer complaints and enquiries, carrying out research and educating and informing consumers.

Jurisdiction: Northern Ireland
Category: Consumers
Membership Type: Complaint Handler Member

For contact details visit the website.


The Dispute Service Ltd

The Dispute Service Ltd, established in 2003, is a not-for-profit company which operates the Tenancy Deposit Scheme (TDS), a government-approved provider of Insured and free Custodial tenancy deposit protection. Currently protecting over 1.3 million deposits across England and Wales, TDS offers a free alternative dispute resolution service to help any disputes that may arise between landlords, agents and tenants, via a professional and impartial adjudicator. All TDS adjudicators are members of the Chartered Institute of Arbitrators. TDS provides key services to SafeDeposits Scotland and is the parent company of TDS Northern Ireland (TDSNI). TDS have obtained a number of awards including the governments Customer Service Excellence Accreditation and the BSI ISO Customer Satisfaction Management award, while TDSNI won the Best in Sector category in the ESTAS 2018 Awards.

Jurisdiction: UK
Category: Lettings & Tenancy
Membership Type: Complaint Handler Member

For contact details visit the website.


The Motor Ombudsman

Jurisdiction: UK
Category: Consumers
Membership Type: Ombudsman Member

For contact details visit the website.


The Pensions Ombudsman

Considers complaints of maladministration by, and disputes of fact or law with, trustees, managers, employers and administrators in relation to pension schemes. Schemes can be "occupational" (i.e. established by an employer), or "personal" (set up by an individual for themselves), and his jurisdiction includes "stakeholder" pensions. In some circumstances he can investigate complaints made by trustees, managers or employers against similar bodies. Complainants should first seek the help of The Pensions Advisory Service (TPAS)- tel. 0300 123 1047.

Jurisdiction: UK
Category: Pensions
Membership Type: Ombudsman Member

For contact details visit the website.


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