New Validation Committee members appointed

The executive committee has appointed three independent members to the Association’s Validation Committee following a […]


When is a man not a man?

By Margaret Doyle and Varda Bondy Why is the ombuds community so intent on engaging […]

Working together

Webinar on Ombudsman innovations for advancing open government

Ombudsman institutions, in their function as mediators between citizens and governments, play an important role […]

Working together

Senior Financial ombudsman selected for the Channel Islands

Douglas Melville has been appointed as Principal Ombudsman and Chief Executive by the independent board of […]

Corbiere Lighthouse in Jersey, The Channel Islands

The future of alternative dispute resolution (ADR)

By Katherine Wilson, Policy and Research Associate at the Legal Ombudsman In 2013 the Legal […]


Workshop: Designing consumer redress – making redress accessible for consumers

Queen Margaret University, Edinburgh and the Centre for Socio-Legal Studies, Oxford are delighted to invite […]


Complaints Commissioner resigns: accepts top UK appointment

The Complaints Commissioner, Nicola Williams, has tendered her resignation and has accepted the appointment as […]

Putting pieces together

Members’ views of the Ombudsman Association

The Ombudsman Association (OA) is currently assessing if and how it should change to meet […]