OCC celebrates 10th anniversary

The Office of the Complaints Commissioner (OCC) opened its doors in July 2004 and has […]

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Gibraltar Public Services Ombudsman distributes annual report

The Gibraltar Public Services Ombudsman distributed copies of its 14th annual report at event on the […]

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Meet the Interim Association Secretary, Donal Galligan

On 30 June Ian Pattison retired as Secretary of the Ombudsman Association (OA) and Donal […]

Notepad On A Table

Informal resolution by ombudsmen

A study is being conducted to map how ombudsmen and other complaint-handlers use informal approaches […]

Putting pieces together