Senior Financial ombudsman selected for the Channel Islands

Douglas Melville has been appointed as Principal Ombudsman and Chief Executive by the independent board of […]

Corbiere Lighthouse in Jersey, The Channel Islands

The future of alternative dispute resolution (ADR)

By Katherine Wilson, Policy and Research Associate at the Legal Ombudsman In 2013 the Legal […]


Workshop: Designing consumer redress – making redress accessible for consumers

Queen Margaret University, Edinburgh and the Centre for Socio-Legal Studies, Oxford are delighted to invite […]


Photos from Irish Ombudsman conference

 Tony McCourt, Defence Forces Ombudsman, and Peter Tyndall, Ombudsman:  Tony McCourt, Defence Forces Ombudsman, and […]

Maria McHenry Childrens Ombudsman

Irish Ombudsman conference

The seven different ombudsman offices in Ireland held an inaugural conference in November 2014. The […]

Peter Tyndall Ombudsman

Complaints Commissioner resigns: accepts top UK appointment

The Complaints Commissioner, Nicola Williams, has tendered her resignation and has accepted the appointment as […]

Putting pieces together

New ombudsman for armed forces complaints in the UK

A new system for handling complaints made by armed forces personnel – including creation of […]

Royal Marines of 40 Commando on Patrol in Afghanistan

Channel Islands Financial Ombudsman to open

A new ombudsman scheme to handle complaints about financial services is making preparations to open […]

Corbiere Lighthouse in Jersey, The Channel Islands

Irish President marks 30 years of the Ombudsman in Ireland

To mark 30 years of the Office of the Ombudsman in Ireland, President Michael D […]


OCC celebrates 10th anniversary

The Office of the Complaints Commissioner (OCC) opened its doors in July 2004 and has […]