Promoting independent complaint resolution A professional association for ombudsman schemes and complaint handlers in the UK, Ireland, British Overseas Territories and British Crown Dependencies. Which Ombudsman do you need? What is an Ombudsman? Frequently Asked Questions Which Ombudsman do you need? Which Ombudsman do you need? Find an Ombudsman Best Practice and Publications Best Practice and Publications Guides and Consultation Responses Latest news News 2024 Conference & Summer Seminar 26 October 2023 News Changes to OA membership criteria approved 17 October 2023 Press release New Board Member elected 13 October 2023 View twitter feed for Ombudsman Association Manage your cookie preferences to view the content on this site All news Join the OA Community Staff of our members can register for an OA Community account to: Network with colleagues from across the ombudsman sector Share experiences and best practice Get access to discussion forums and Networks Join the OA Community today in focus Build your career with our members Help improve services and make a difference. Join one of our members and build your career. Ombudsman jobs Case Law Database Search the case law about our members, including decisions made in cases where there has been a full hearing through judicial review or statutory hearing, and find all the relevant legislation for the ombudsman sector. Case Law Database