Ombudsman Jobs

As an Adjudicator, you will support the delivery of TDS Group dispute resolution activities by considering and adjudicating deposit and other disputes across a range of ADR schemes. You will ensure the independence, fairness and effectiveness of the adjudication process, delivering high-quality decisions within prescribed standards and timeframes. Alongside adjudication, you will engage in the consideration and mediation of disputes via telephone and virtual communication, helping parties reach resolution where appropriate.

Salary - £42,494.30 per annum

For further information and how to apply, please visit: https://www.tdsgroup.uk/adjudicator-4

Join our Information Assurance team and help support our work on information rights, data protection and transparency. This role plays an important part in helping us meet our obligations under Freedom of Information and data protection legislation, while supporting colleagues across the organisation to handle information safely and responsibly. 

The post combines administrative support, case handling and advice. Day-to-day work includes managing incoming information requests, maintaining records and disclosure logs, supporting the handling of security incidents and data breaches, and responding to Freedom of Information requests and less complex data rights requests. 

For further information and how to apply, please visit PHSO's website

As an ML/AI Engineer, you will design, build and operate secure, scalable and reliable AI-enabled systems that support the delivery of live digital services. Working across the full machine learning lifecycle, you will develop, test, deploy and continuously improve ML and AI models, ensuring they perform effectively in production environments. 

You will be responsible for ensuring AI solutions are technically robust, observable, explainable and maintainable, with appropriate controls in place to manage model, service and data risks. Working closely with multidisciplinary teams, you will help embed AI capabilities into services while ensuring compliance with governance, assurance and security requirements. 

This role is ideal for someone passionate about delivering innovative AI solutions responsibly, balancing technical excellence with a strong focus on user impact, safety and trust. 

For further information and how to apply, please visit PHSO's website

The People and Talent (PAT) Shared Service Team have an exciting opportunity to join the team.  

The PAT Administrator supports the smooth running of the People and Talent team, acting as a first point of contact for queries from colleagues and applicants. The role focuses on providing a professional, responsive service and building strong working relationships across the organisation. 

You will provide day to day administrative support across the full employee lifecycle, including recruitment, onboarding, learning and development, and equality, diversity and inclusion activity. This includes coordinating recruitment campaigns, managing onboarding processes, and keeping systems and records accurate and up to date. 

The role suits someone organised, reliable and comfortable handling confidential information, with a strong attention to detail. You’ll need to manage competing priorities, work to deadlines, and contribute to a consistent, high-quality service across the team. 

For further information and how to apply, please visit PHSO's website

Are you passionate about the quality of public services in Wales? Would you like to support the Ombudsman in delivering her vision to put things right for users of public services and to drive improvement in those services?

We are seeking to appoint independent member(s) to join our Audit & Risk Assurance Committee (ARAC) or Advisory Panel (the Panel).  These are key appointments to underpin our excellent governance.  You must be committed to providing quality public services and be able to support and challenge the Ombudsman.

You should be able to evidence your ability to influence and engage with organisations and individuals at a senior level to promote good governance and positive change.

You should have good communication and interpersonal skills and ability to interpret complex data. You should have a good understanding of Welsh public services and it would also be desirable for you to have some understanding of the role of the Ombudsman.

We are especially interested in hearing from you if you have expertise/experience in any of the following fields:

• Strategic Leadership & Governance
• IT, Digital & Cyber Security
• Finance, audit or risk management
• Equality, diversity and inclusion.
• Ombudsman sector

To apply please visit Audit & Risk Assurance Committee / Advisory Panel Independent Members - Public Services Ombudsman for Wales

Closing date 12 noon - 7 September 2026

It’s an exciting time to join the Programme Management & Assurance team as we continue to deliver complex projects that support the organisation’s strategic priorities and drive meaningful change.

This is a key role within the project delivery function, responsible for leading projects from initiation and planning through to delivery and successful handover into business-as-usual. You will work closely with colleagues, senior stakeholders, suppliers, and partners to ensure projects are well governed, effectively managed, and delivered within agreed timescales, budgets, and tolerances.

You will be responsible for developing clear project plans and documentation, managing risks, issues, dependencies, resources, and budgets, and providing accurate and timely reporting to support effective decision-making. You will also lead project governance, including Project Control Boards and project gates, ensuring appropriate approvals and escalation throughout the project lifecycle.

The ideal candidate will have proven experience of managing projects end-to-end and be confident working in a complex and changing environment. You will have strong organisational, communication, and stakeholder management skills, with the ability to influence others, manage competing priorities, and provide clear and constructive challenge when required.

You will also have the opportunity to contribute to continuous improvement across project and programme delivery by sharing good practice, capturing lessons learned, and providing insight and recommendations that support organisational decision-making and prioritisation. If you are proactive, collaborative, resilient, and passionate about delivering successful outcomes, we would love to hear from you.

Closing Date for applications: Tuesday 8^th September - Midday

For further information please visit: Project Manager | The Legal Ombudsman Careers

We make final decisions on complaints that have not been resolved by UK Government departments and the NHS in England. We use what we learn to help improve public services and put things right when they go wrong.

This is an exciting time to join us. We are delivering significant and meaningful change across our organisation, improving the way we work, the services we provide and the experience we offer to the people who rely on us. As we continue to modernise and evolve, you will have the opportunity to help shape improvements that make a real difference.

Based in Manchester City Centre, we employ more than 600 people who are passionate about fairness, improvement and public service. Together, we are building an inclusive culture where different perspectives are valued and where everyone can contribute to positive change.

The role

We are looking for a Transformation Change Manager to help people across our organisation adapt to new ways of working, services and technology.

This is a varied role where you will work with colleagues to plan, support and deliver change. You will help teams understand what is changing, why it matters and what they need to do to be ready. You will work closely with project teams, operational colleagues and senior leaders to make sure change is introduced smoothly and delivers real benefit.

This role would suit someone who enjoys working with people, influencing others and turning complex change into clear, practical actions. You will be comfortable working across different teams and helping colleagues navigate change with confidence.

You will join a supportive Change team and play an important role in helping us improve how we deliver services for the people who rely on us.

For further information, please visit the PHSO website