Caseworker
The Parliamentary & Health Service Ombudsman is looking to recruit a Caseworkers. You will analyse evidence, speak to complainants and NHS or other government departments and liaise with their own Clinical Advisers to reach decisions on whether to uphold complaints. PHSO's Caseworkers bring experience from all walks of life. Some have been solicitors; others are nurses or complaints investigators in local government. Others are recent graduates who combine great customer service experience with writing and analysis skills.
For further information about the role and to apply, please visit the PHSO website.
Senior Caseworker
The Pensions Ombudsman has an exciting opportunity for the role of a Senior Caseworker to join their team based in Canary Wharf, where they currently operate an agile working policy of 20% office based. You will be working full or part-time on a permanent contract and will receive a competitive salary of £44,381 per annum pro rata. They offer several pension options as part of the Civil Service Pension Scheme which has defined benefits. In addition, they are an accredited Disability Confident Employer, and welcome applicants from under-represented groups.
Further details of the role and how to apply can be found here – Senior Caseworker
Graduate Trainee Investigation Officer
Are you a recent Graduate in Law, Public Administration or similar subject area, or are you completing your studies this year? If your answer to these questions is “yes” and you have an interest in public services in Wales and ensuring that where services fall short, there is recourse through an independent complaints system, then this role may be for you.
The Public Services Ombudsman for Wales is looking to recruit a Graduate Trainee to undertake a dedicated four year development programme which leads to becoming an Investigation Officer.
For more information about the role and how to apply, please visit the PSOW website.