Ombudsman Jobs

Building on the existing OISC Development Programme, the Office of the Immigration Services Commissioner is looking to recruit a Development Programme Manager.  Key objectives will be to design, deliver and manage the programme of change that enables the OISC to adopt its new model of regional/national working in 2022.

For further information about the role and to apply, please visit the Gatenby Sanderson website.

The Dispute Resolution Ombudsman (incorporating the Furniture & Home Improvement Ombudsman and Rail Ombudsman) is looking to recruit a Contact Advisor. You will play a key role within a team of contact advisors providing first line support to consumers, providing guidance on their complaint service.

For further information about the role and to apply, please visit the Dispute Resolution Ombudsman website.

The Property Ombudsman is looking to recruit an Initial Enquiries Advisor to work within the Initial Enquiries Team on a fixed term six-month contract.  You will need excellent administration skills and a passion for providing a service which puts the consumer at the heart of the process.

For further information about the role and to apply, please visit The Property Ombudsman website. 

The Dispute Resolution Ombudsman (incorporating the Furniture & Home Improvement Ombudsman and Rail Ombudsman) is looking to recruit a Case Handler.  You will play a key role within a team of experienced legal and ADR professionals resolving disputes between businesses and consumers.

For further information about the role and to apply, please visit the Dispute Resolution Ombudsman website.

Are you an experienced communication adviser who has a passion for excellent communication and an interest in public policy?  Do you enjoy helping provide clarity by translating complex and nuanced messages into plain English?  The Financial Ombudsman Service is looking to recruit a Policy and Communications Adviser to join them. 

For further information about the role and to apply, please visit the FOS website.

Are you an experienced communication manager who has a passion for excellent communication and an interest in public policy?  Do you enjoy helping provide clarity by translating complex and nuanced messages into plain English?  The Financial Ombudsman Service is looking to recruit a Policy and Communications Manager to join them.

For further information about the role and to apply, please visit the FOS website.

The Financial Ombudsman Service is looking to recruit a Procurement Officer to work on a range of different categories of spend – this may be communications and marketing, IT, consultancy for major projects and facilities management. You will support the work of the procurement team by providing advice and guidance to a wide range of stakeholders.

For further information about the role and to apply, please visit the FOS website. 

The Financial Ombudsman Service is looking to recruit an Investigator.  In the investigator role, you’ll investigate complaints about financial products and services.  Working in a targeted environment as part of a small team supported by an ombudsman manager, you’ll be accountable for investigating things thoroughly and getting to the heart of their customers’ complaints.  For further information about the role and to apply, please visit the Financial Ombudsman Service website.

The Financial Ombudsman Service is looking to recruit an Investigator to investigate complaints about financial products and services.  For further information about the role and to apply, please visit the FOS website.

The Public Services Ombudsman for Wales is looking to recruit a Welsh speaking Casework Officer based in the Ombudsman’s front line complaint handling team.

The successful candidate will be responsible for considering and responding to complaints on behalf of the Ombudsman.  Casework Officers carry their own caseloads and the ability to manage casework is essential.

For further information about the role and to apply, please visit the PSOW website.