The Local Government and Social Care Ombudsman is an independent body that deals with complaints into the services delivered by local authorities and adult social care providers. They offer a free and fair service direct to the public - and in cases where they find fault, they recommend remedies for any injustice that the service-user has suffered.
The LGSCO wishes to recruit a Complaints Advisor in their Coventry Office. For further information about the role and to apply, please visit the LGO website.
Independent Customer Service Complaints Reviewer Services
The Scottish Public Services Ombudsman is inviting tenders for the provision of Independent Customer Service Complaints Reviewer Services.
For further details and information about how to submit a tender, please visit the SPSO website.
Independent Review Service for Customer Complaints
The Public Services Ombudsman for Wales is inviting tenders for the provision of an Independent Review Service for Customer Complaints (IRSCC). The successful tenderer will independently review service user complaints about the service PSOW has provided. These are complaints that the service PSOW has provided does not meet its published service standards. Tendering is via the Sell2Wales portal.