Ombudsman Jobs

he Information Governance Analyst provides expert information governance advice that helps protect the organisation, meet legal obligations and keep the people we work for and with safe. The role supports how information is managed across the organisation, ensuring good practice is embedded as we continue to develop our digital services and data capability. 

This is an exciting point to join as we build on our digital journey and strengthen our approach to data protection, cyber security and responsible use of technology. You will be involved in managing risks and incidents, supporting accreditations such as the NHS Data Security and Protection Toolkit, and helping shape governance frameworks that keep pace with change, including the growing use of AI. 

For further information and how to apply, please visit the PHSO website

The Northern Ireland Public Services Ombudsman (NIPSO) has a recruitment opportunity for an Audit and Risk Committee Chair and an Audit and Risk Committee Member.

The closing date for applications is Tuesday 12 May 2026 at 12 noon.

Meetings of the Audit and Risk Committee will normally be held four to five times per year and will take place at NIPSO offices, Progressive House, 33 Wellington Place, Belfast.

Find out more and how to apply here.

The Financial Regulators Complaints Commissioner role is to independently review complaints about the actions or inactions of the UKs financial service regulators, the Financial Conduct Authority, the Prudential Regulation Authority, the Payment Systems Regulator, and the Bank of England (but only in respect of its oversight of clearing houses, central securities depositaries and inter-bank payment systems). The Complaint Commissioner is appointed by His Majesty’s Treasury (HM Treasury) and reports to HM Treasury about her reports, findings and recommendations to the regulators.

We have an exciting opportunity for an experienced detail-oriented individual to join our small team as an Investigator, to undertake complex investigations across a wide spectrum of financial services regulatory areas and write reports on these investigations for the Commissioner to consider.

More information about us can be found here: www.frccommissioner.org.uk 

Closing date: Friday 15^th May 2026,  For further information and how to apply, please visit FRCC Website

We have an exciting opportunity to become a Senior Caseworker, working on our most difficult and complicated cases. 

As a Senior Caseworker, you will undertake casework in a timely and proportionate way to meet our internal and external standards. We are looking for enthusiastic and motivated individuals to support and engage with change in their own area and within wider PHSO. 

A key part of the role will be to ensure you progress all cases promptly and proportionately and look to fully resolve them at the earliest opportunity in line with our Quality Framework. Working independently in line with our delegation scheme, you will be expected to make nuanced and complex decisions which meet our quality standards.

You will have proven experience of successfully managing a varied workload, have excellent analytical skills, and the ability to make robust, evidenced-based decisions on complex material. You will be able to show appropriate empathy, whilst ensuring that you remain impartial. 

For further information and how to apply, please visit the PHSO website

Are you an experienced administrator looking for a role where your skills genuinely make a difference?

The Local Government and Social Care Ombudsman investigates complaints against councils and care providers, giving members of the public a fair hearing when things go wrong. Our Team Co-ordinators are central to that work - and we're looking for someone who brings real experience and confidence to the role.

You'll provide high-quality administrative support to a team of Investigators, with responsibilities that go well beyond routine administration. You'll manage correspondence, oversee team processes, minute meetings and take an active part in casework - including making decisions on complaints and monitoring compliance with our recommendations. You'll work with a wide range of people, from senior colleagues to members of the public, so sound judgement and professionalism are essential.

We're looking for someone with a strong track record in busy, multi-stakeholder administrative roles, excellent written communication skills, and the confidence to take ownership of their workload.

For further information and how to apply, please visit the LGSCO website

Closing date: 9am Monday 18^th May 2026

 This role is a permanent, full-time opportunity for a Customer Service Advisor to join our NHOS team. This role can be based at any of our TDS offices in Glasgow, Northern Ireland or Hemel Hempstead, (minimum two days per week in the office). 

Salary - £24,945.96 - £26,542.43 per annum, depending on location.

Closing Date for applications – Friday 29^th May 2026

For further information and how to apply, please visit the NHOS/TDS website: www.tdsgroup.uk/nhos-customer-service-advisor