Ombudsman Jobs

The Pensions Ombudsman is growing fast and is a great place to work. We have an exciting opportunity for a Deputy Chief Operating Officer (Legal) to join our team based in Canary Wharf, where we currently operate an agile working policy of 20% office attendance and a flexible working culture.  

You will be working full or part-time on a permanent contract and will receive up to £92,916 pro rata per annum. We offer several pension options as part of the Civil Service Pension Scheme, including defined benefits. In addition, we are an accredited Disability Confident Employer, and we welcome applicants from under-represented groups.

Further details of the role and how to apply can be found here - Deputy Chief Operating Officer (Legal)

As a member of the Dispute Resolution Team, you will play a crucial role within our ADR service, ensuring care, empathy and an excellent service experience is provided to consumers and accredited business whilst delivering against set targets and KPIs.

You will be using the method of adjudication to make a decision and resolve complex disputes between accredited businesses and consumers through assessment, investigation, and weighing up the facts, evidence, and merits of each individual case. In your role you will:

• Adjudicate the cases taking into account all the data and evidence, code of practice and legal regulations
• Make impartial decisions based on the facts of the case, relevant legislation and TMO Code
• Provide case updates to both consumers and accredited businesses
• Deliver against set individual/team KPIs and targets while managing the caseload in a timely manner

For further information and how to apply, please visit: The Motor Ombudsman Careers Current Roles & Job Opportunities

As a Test Engineer in our Digital team, you will help to ensure our digital services are reliable, accessible and meet the needs of users. The role is focused on embedding quality throughout delivery, identifying risks early and supporting teams to make wellinformed decisions about what we release and when. 

You will plan and carry out a range of testing activities, from exploratory and functional testing through to automation, performance and accessibility testing. By translating user needs and acceptance criteria into clear, testable scenarios, you will help teams deliver changes in a controlled, proportionate way while maintaining pace and quality. 

 For further information and how to apply please visit: PHSO website

Join a team where Excellence drives standards, Independence shapes decisions, Fairness guides actions, and Transparency builds trust.

The Parliamentary and Health Service Ombudsman (PHSO) is a modern, vibrant organisation full of passionate, committed people. We make final decisions on complaints that have not been resolved by UK Government departments and the NHS in England. We work closely with people to understand where, how and why public services sometimes fall short and fail to put people first. And we find ways to put it right.

Based in the centre of Manchester, we employ over 600 individuals, collaboratively working together to make voices heard. We are proud of our diverse and inclusive culture, and we’re committed to creating a workplace where every colleague feels valued and supported.

Our Facilities Assistants helps keep our offices running smoothly by supporting a safe, functional, and welcoming environment for colleagues across our offices. 

Day‑to‑day, the postholder will provide responsive front‑line support for all facilities, accommodation, and basic ICT‑related enquiries, whether raised via phone, self‑service or in person. They will coordinate maintenance activity, support office moves and reorganisations and help ensure health and safety requirements and risk assessments are consistently met.

The role also involves managing office supplies, liaising with suppliers, maintaining asset records, and helping develop local operating procedures to keep services consistent. 

This role will be based in our Manchester office five days per week. 

For further information, please visit PHSO website

Are you looking to gain experience within Human Resources whilst having the opportunity to work towards a level 3 HR qualification? Are you an experienced efficient administrator, with a keen eye for detail and a desire to put our employee’s wellbeing at the heart of your role? If this sounds like you, we would love to hear from you.

Applications for this post will be accepted until 5pm Friday 1 May 2026, however we may close the vacancy before this date if we have received the right level of applicants.

Link to TPO careers page: www.tpos.co.uk/about-us/careers/job-vacancy-hr-administrator/

The role:

As Principal Data Scientist, you will provide leadership across data science and advanced analytics, ensuring insight is used effectively, ethically and transparently to support decision‑making and service improvement.

You will oversee complex analysis, set standards, and ensure quality in statistical modelling, machine learning, and experimental methods. Working closely with senior leaders and multidisciplinary teams, you will translate complex problems into clear, trusted insight that informs priorities and investment decisions.

Alongside delivery, you will build organisational capability through line management, mentoring and professional leadership. You will act as a trusted advisor on the responsible use of data science and AI, helping embed high standards, sound judgement and confidence in how analytics is used across the organisation.

If you are an experienced data science leader who values high standards, sound judgement and ethical use of data, this is an opportunity to make a real impact.

The successful applicant:

• A postgraduate qualification (Master’s or PhD) in Data Science, Statistics, Mathematics, Computer Science or a closely related field; or Equivalent senior‑level professional experience leading production data science work
• Significant practical professional experience delivering data science solutions or advanced analytics in complex environments
• Experience working with the Microsoft data and ML stack including Azure SQL, Cosmos DB, Model foundry, and Azure Databricks
• Excellent communication skills, with the ability to clearly explain complex data science concepts to both technical and non‑technical stakeholders

Salary: £56,374 - £62,501

Location: Manchester

Hours: Full-time, permanent, 36 hours per week

For further information and how to apply, please visit the PHSO website

The Northern Ireland Public Services Ombudsman (NIPSO) has a recruitment opportunity for an Audit and Risk Committee Chair and an Audit and Risk Committee Member.

The closing date for applications is Tuesday 12 May 2026 at 12 noon.

Meetings of the Audit and Risk Committee will normally be held four to five times per year and will take place at NIPSO offices, Progressive House, 33 Wellington Place, Belfast.

Find out more and how to apply here.

Are you an experienced administrator looking for a role where your skills genuinely make a difference?

The Local Government and Social Care Ombudsman investigates complaints against councils and care providers, giving members of the public a fair hearing when things go wrong. Our Team Co-ordinators are central to that work - and we're looking for someone who brings real experience and confidence to the role.

You'll provide high-quality administrative support to a team of Investigators, with responsibilities that go well beyond routine administration. You'll manage correspondence, oversee team processes, minute meetings and take an active part in casework - including making decisions on complaints and monitoring compliance with our recommendations. You'll work with a wide range of people, from senior colleagues to members of the public, so sound judgement and professionalism are essential.

We're looking for someone with a strong track record in busy, multi-stakeholder administrative roles, excellent written communication skills, and the confidence to take ownership of their workload.

For further information and how to apply, please visit the LGSCO website

Closing date: 9am Monday 18^th May 2026