Ombudsman Jobs

The OIA is seeking a data‑focused team member to join the Outreach and Insight Team. In this role, you’ll gather and analyse information from across and outside the organisation, producing Power BI reports, dashboards and other visual insights to support evidence-based outreach, engagement and communications.

Working collaboratively with colleagues, you’ll provide the information they need to engage effectively with stakeholders. You will also work closely with the Insight Manager to identify research priorities, develop meaningful insights, and enhance our data and insight capabilities. Accuracy, clarity and the ability to present information in a clear, usable format are essential.

The closing date for applications is 30th March 2026 at 10:00am.

Interviews will be scheduled from the week commencing 13th April 2026 or the week commencing 20th April 2026, and will be in-person at our office in Reading.

Further details, including the job and person specification, can be found on the OIA website.: Insight Analyst - OIAHE - Applied

The Pensions Ombudsman has an exciting opportunity for Operations and Information Lead to join our team based in Canary Wharf, where we currently operate an agile working policy.  You will be working full or part-time on a permanent contract and will receive a competitive salary of £54,510. We offer several pension options as part of the Civil Service Pension Scheme which has defined benefits. In addition, we are an accredited Disability Confident Employer, and we welcome applicants from under-represented groups. 

Vacancy: Operations and Information Lead

For further information and how to apply, please visit The Pensions Ombudsman's website for more information.

This role is a permanent, full-time opportunity for a Resolution Manager to join our Resolution team, based at our Hemel Hempstead office with hybrid working (minimum two days per week in the office). The role offers a salary of £43,260 and will lead and develop a team of Resolution Executives, driving high performance in case handling, service delivery and professional development.

Salary - £43,260

For further information and how to apply please visit: https://www.tdsgroup.uk/resolution-manager-4

The role will be remote-based. The New Homes Ombudsman Service (NHOS) has been established to provide free independent redress to consumers who purchase a new home for their own occupation from a housebuilder or developer registered with the New Homes Quality Board (NHQB). The NHQB has established the New Homes Quality Code to which registered housebuilders and developers are required to adhere. Complaints brought to NHOS are reviewed against the requirements of this Code. NHOS is a consumer facing service. This role offers a salary of £50,470.

Salary - £50,470

For further information and how to apply please visit: https://www.tdsgroup.uk/ombudsman

This role is a permanent, full-time opportunity for a Team Leader to join our Operations team, based at our Glasgow office with hybrid working (minimum two days per week in the office). The role offers a salary of £29,565.57 rising to £30,144,43 after successful probation.

Salary - £29,565.57

For further information please visit: www.tdsgroup.uk/copy-of-custodial-scheme-accounts-ass

This is a full-time, permanent position, that will be home-based. The successful candidate will be required to travel occasionally to our offices in Hemel Hempstead and Glasgow.

Salary - £59k per annum

For further information please visit: https://www.tdsgroup.uk/ombudsman-manager

This role is a permanent, full-time opportunity for a Business Support Officer to join our NHOS team, which can be based at either our Hemel Hempstead or Glasgow office with hybrid working (minimum two days per week in the office). 

Salary - £28,000 - £31,000 per annum, depending on location.

For further information and how to apply, please visit: www.tdsgroup.uk/business-support-officer

This is a permanent, full-time opportunity for an Investigator to join our NHOS team. The role can be based at any of our offices in Hemel Hempstead, Glasgow, or Belfast, with hybrid working requiring a minimum of two days per week in the office.

Salary - £30,930.90 - £34,499.85 per annum, depending on location.

For further information and how to apply please visit: https://www.tdsgroup.uk/investigator-3

The Pensions Ombudsman has an exciting opportunity for a H and L&D Officer to join our team based in Canary Wharf, where we currently operate an agile working policy.  You will be working full or part-time on a permanent contract and will receive a competitive salary of £37,500. We offer several pension options as part of the Civil Service Pension Scheme which has defined benefits. In addition, we are an accredited Disability Confident Employer, and we welcome applicants from under-represented groups.

For further information and how to apply, please visit The Pensions Ombudsman website for more information.

At the Parliamentary and Health Service Ombudsman (PHSO), we make final decisions on complaints about UK Government departments and the NHS in England, and our findings don’t just resolve individual cases, they help drive wider improvements across public services. For a solicitor, this is work with purpose, visibility and influence.

You will be advising on complex, often sensitive matters that go to the heart of fairness, independence and good administration. Our Legal team plays a central role in supporting high‑quality decision‑making, managing litigation, and helping colleagues across the organisation understand and manage legal risk. 

If you’re looking for a legal role with real variety and challenge, this is an organisation where you can make a meaningful contribution.

You will be based in either our Manchester or London offices, depending on your location with some travel expected between offices occasionally. 

For further information and how to apply, please visit the PHSO website.