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OA CONFERENCE 2022 - FULL REGISTRATION NOW OPEN

Full details of the 2022 OA Conference being held at Royal Holloway, University of London 20-22 June 2022 are now available.   Click HERE for more information and to register.

The Ombudsman Association is of the opinion that several amendments need to be made to the Armed Forces Bill to create a UK Service Complaints Ombudsman that would meet the Association’s five fundamental criteria of independent, fairness, effectiveness, openness and transparency, and accountability. 

These include: 

  • Strengthening the role of Parliament in the appointment of the Service Complaints Ombudsman; 

  • Inserting a fixed term of office, for a minimum of five years, into the Bill; 

  • Removing the requirement for a complaint to be made in writing; 

  • Adding to the Bill that the Service Complaints Ombudsman’s findings are binding. 

Download an accessible PDF of our response below. 

Downloads

Inquiry into the Armed Forces Bill - Defence Committee
PDF 56.21 KB