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The Ombudsman Association welcomes the intention in the Bill to combine the offices of the Assembly Ombudsman and Commissioner for Complaints into a single new office, NIPSO.  In addition, the Association welcomes the proposed additional powers for the new office, in particular the power to investigate a matter on their own initiative, the introduction of direct access to NIPSO, and the strengthening of the relationship with the Assembly.  The Association agrees that the proposed legislative reforms are a welcome and necessary innovation to better serve the people of Northern Ireland. 

Download an accessible PDF of our response below. 


Northern Ireland Public Services Ombudsperson Bill
PDF 107.62 KB