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Closed for Christmas

We will be closed for the festive season from 19 December 2025 and will reopen on 5 January 2026. Wishing all our members and stakeholders a restful festive break and a Happy New Year!

There is a clear distinction between the jurisdictions of the European Ombudsman and the national ombudsman schemes in the UK, without gaps or overlaps, resulting in an effective balance of competencies.  

The European Ombudsman has set up a European Network of Ombudsmen that enables their office to promptly and effectively re-direct complaints that fall outside their jurisdiction to the relevant national ombudsman. 

Download an accessible PDF of our response below. 

Downloads

Review of balance of competencies between the UK and the EU
PDF 147.34 KB