We will be closed for the festive season from 19 December 2025 and will reopen on 5 January 2026. Wishing all our members and stakeholders a restful festive break and a Happy New Year!
Contact Form
Before getting in touch with us, please visit our ‘Find an Ombudsman’ page to identify which of our members may be able to assist you, or see our ‘What is an Ombudsman’ page for answers to the most frequently asked questions about ombudsman schemes.
Please note: The OA does not deal with complaints about the service or decisions of our members.
For any other enquiries, please use the form below to contact us.