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Office of the Immigration Services Commissioner

The Office of the Immigration Services Commissioner (OISC) regulates immigration advisers, ensuring they are fit and competent and act in the best interest of their clients.

Jurisdiction:
UK
Category:
Public Services
Member type:
Complaint Handler Member
Contact Office of the Immigration Services Commissioner
Office of the Press Ombudsman

The Office of the Press Ombudsman deals with complaints that newspapers, magazines and online news publications have breached the Code of Practice of the Press Council of Ireland

Jurisdiction:
Ireland
Category:
Communications
Member type:
Complaint Handler Member
Contact Office of the Press Ombudsman
Oifig an Choimisinéara Teanga 

Oifig an Choimisinéara Teanga (The Office of the Official Languages Commissioner) is an ombudsman body which investigates complaints from the public regarding their rights to receive state services through Irish. It also provides advice to the public as well as a function providing advice to public bodies regarding their duties under the Official Languages Act. It also montiors the implementation of provisions relating to the Official Languages Act.

Jurisdiction:
Ireland
Category:
Education Health & Social Care Language Public Services
Member type:
Complaint Handler Member
Contact Oifig an Choimisinéara Teanga 
Scottish Legal Complaints Commission (SLCC)

We are the first point of contact for all complaints about lawyers in Scotland. We receive complaints about all sorts of legal services, from buying and selling houses to criminal law.  We investigate and resolve complaints about inadequate professional service and refer complaints about conduct to the relevant professional body (e.g. the Law Society of Scotland or the Faculty of Advocates). 

Jurisdiction:
Scotland
Category:
Legal Services
Member type:
Complaint Handler Member
Contact Scottish Legal Complaints Commission (SLCC)
States of Jersey Complaints Panel

The Complaints Panel considers complaints by the public against decisions taken by Ministers or civil servants within Departments in Jersey. Cases are generally only accepted when the internal complaints process within a department has been exhausted. The members of the Complaints Panel are not politicians or civil servants and are all completely independent.  They give their services on a completely voluntary basis.  If any member of the Panel, has a conflict of interest, they will not take part in a hearing.  In that way, the public can be sure that the consideration of a complaint is completely unbiased and impartial. The work of the Complaints Panel mirrors that of an Ombudsman and is of great value to the Island, but has no cost to the taxpayer. 

Jurisdiction:
Jersey
Category:
Public Services
Member type:
Complaint Handler Member
Contact States of Jersey Complaints Panel
The Dispute Service Ltd

The Dispute Service Ltd, established in 2003, is a not-for-profit company which operates the Tenancy Deposit Scheme (TDS), a government-approved provider of Insured and free Custodial tenancy deposit protection. Currently protecting over 1.6 million deposits across England and Wales, TDS offers a free alternative dispute resolution service to help resolve any disputes that may arise between landlords, agents and tenants, by agreement or via a professional and impartial adjudicator. All TDS adjudicators are members of the Chartered Institute of Arbitrators. TDS provides key services to SafeDeposits Scotland and is the parent company of TDS Northern Ireland (TDSNI).  The Dispute Service Ltd also operates TDS Resolution, a service to help tenants and landlords avoid the need to go to court where the tenant has fallen into rent arrears and provides an alternative dispute resolution service for Zero Deposit, a deposit free renting solution. 

Jurisdiction:
UK
Category:
Housing
Member type:
Complaint Handler Member
Contact The Dispute Service Ltd
The Financial Regulators Complaints Commissioner

The Financial Regulators Complaints Commissioner provides an independent assessment of complaints against the Financial Conduct Authority, the Prudential Regulation Authority, the Payment Systems Regulator, and the Bank of England's oversight of the banking clearing houses and payment settlement schemes.

Jurisdiction:
UK
Category:
Financial services
Member type:
Complaint Handler Member
Contact The Financial Regulators Complaints Commissioner
The Independent Football Ombudsman (IFO)

The Independent Football Ombudsman was established by the English Football Authorities (The Football Association, The Premier League and The Football League) with the agreement of the Government. The IFO’s remit is to investigate  and adjudicate complaints which have not been resolved at an earlier stage and  the IFO acts as the final stage in football's complaints procedure. The IFO is an Approved Alternative Disputes Resolution Body under the 2015 Consumer Disputes Regulations 

Jurisdiction:
England
Category:
Football
Member type:
Complaint Handler Member
Contact The Independent Football Ombudsman (IFO)
Welsh Language Commissioner's Office

The Commissioner's functions include: promoting the use of the Welsh language facilitating the use of the Welsh language working towards ensuring that the Welsh language is treated no less favourably than the English language by imposing duties on some organisations to comply with standards relating to the Welsh language conducting inquiries into matters relating to the Commissioner's functions investigating interference with the individual's freedom to use the Welsh language.

Jurisdiction:
Wales
Category:
Public Services
Member type:
Complaint Handler Member
Contact Welsh Language Commissioner's Office