Reflections on the value of an ombudsman

In the latest episode of 'That OA Thing', Mick King, the Local Government & Social Care Ombudsman for England, joins Donal Galligan to reflect on nearly 20 years in the ombudsman sector and to discuss the value of an ombudsman and the challenges that lie ahead.

You can listen to Mick's reflections on Spotify and on Anchor.