Skip to main content

Transformation: getting it right

Legal Ombudsman
Community Logo
That OA Thing
OA Podcast
Share this page

In the latest episode of 'That OA Thing', Paul McFadden, the Legal Ombudsman for England & Wales, joins Donal Galligan to discuss the transformation programme their office has undertaken, changing culture, empowering staff, and removing the fear of failure.

You can listen to the episode on Spotify and Anchor here.



Related News