UPEN Webinar: Public data for the public good: working with Ombudsman Schemes

Are you a researcher interested in public services delivery and improvement?

The UK’s 22 ombudsman schemes have a rich dataset of citizen complaints and how they have been resolved. Ombudsman schemes deal with over a million complaints each year, ranging from social care and energy companies to higher education and the police. The data they produce and publish provides a unique resource for researchers to tackle questions that matter for citizens, and help organizations work better.

Join our webinar to find out how others have accessed this data and how you can engage with ombudsman offices as a researcher.

Register:  Public data for the public good: working with Ombudsman Schemes | 

📅25 February, online (Teams) 

🕒 12:00 - 13:00 

Speakers: 
🔸 Donal Galligan, Chief Executive, Ombudsman Association
🔸 Michael Hyatt, Professional Practice Lead, Local Government and Social Care Ombudsman
🔸 Han Wang, Lecturer in Economic Geography, University of Southampton
🔸 Nicky Buckley, UPEN and University of Cambridge



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Microsoft Teams meeting 

Join: https://teams.microsoft.com/meet/34546220772835?p=tKBJRl25l6EMmPcK6T

Meeting ID: 345 462 207 728 35 

Passcode: BQ9hP9YH