Ombudsman Jobs

As a caseworker, you will investigate NHS and Government department complaints and manage your own cases from start to finish. 

You will: 

• understand what the complaint is about 
• review evidence and relevant information 
• speak with the people and organisations involved 
• decide whether the organisation acted properly 
• explain your decision clearly and fairly. 

Why this role matters: you will do meaningful work with real impact, understanding people’s experiences, working through evidence, and helping put things right when systems haven’t worked as they should. A role in which you can make a real difference.  

For further information and how to apply, please visit the PHSO website