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OA CONFERENCE 2022 - FULL REGISTRATION NOW OPEN

Full details of the 2022 OA Conference being held at Royal Holloway, University of London 20-22 June 2022 are now available.   Click HERE for more information and to register.

The Ombudsman Association welcomes the opportunity to strengthen the current system of consumer redress.

Adopting a ‘pay-as-you-go’ model and charging a nominal fee to access redress is incompatible with best practice, as represented by the Ombudsman model, and would prevent existing ombudsman schemes from expanding their coverage.

Download an accessible PDF of our response below.

Downloads

2021.10.01 BEIS - Reforming Competition and Consumer Policy
PDF 194.2 KB