Find an ombudsman

The Independent Football Ombudsman was established by the English Football Authorities (The Football Association, The Premier League and The Football League) with the agreement of the Government. The IFO’s remit is to investigate  and adjudicate complaints which have not been resolved at an earlier stage and  the IFO acts as the final stage in football's complaints procedure. The IFO is an Approved Alternative Disputes Resolution Body under the 2015 Consumer Disputes Regulations 

The Commissioner's functions include: promoting the use of the Welsh language facilitating the use of the Welsh language working towards ensuring that the Welsh language is treated no less favourably than the English language by imposing duties on some organisations to comply with standards relating to the Welsh language conducting inquiries into matters relating to the Commissioner's functions investigating interference with the individual's freedom to use the Welsh language.